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Striving for excellence in all that we do

Striving for excellence in all that we do

  • Customer Services : 01462 683307
  • Freephone maintenance number: 0800 783 0827
  • Emergency out of hours: 07711 247610
  • Carol McGrinder, a resident at one of our supported living homes, works at Pioneer House, helped by her Mencap Link Worker, Sarah Hills, and Helen Cairns, Customer Care Manager

  • Andy King, our plumber, shows Stephen Hedge, a work experience placement, the ropes

  • Our streetdance troupe show off their talents!

  • Central Bedfordshire Council Chairman Angela Barker presents John Welch, Chief Executive, with an award for our Old Warden development, flanked by Charlotte Scott, who lives in one of the homes

  • Our Customer Services team can help you with your queries

  • Mr and Mrs Parry were the winners of the 2013 Neighbour of the Year award. Sarah Cook nominated them for all the help and support they have given her family.

  • Resident Board member, Mike Durrant and HeCTA member, Pat Smith visit the Garden City Exhibition at Letchworth Garden City Museum

  • Residents at Kingfisher Court play bingo!


Howard Cottage team smiling and cutting ribbon

At 102 years old, we are one of the UK’s oldest housing associations.

We manage over 1,500 homes within a 25-mile radius of Letchworth Garden City, including nearly 200 homes in rural areas of Hertfordshire and Bedfordshire.

We have a strong commitment to building and strengthening communities, while also supporting our residents.

Find a Home

Featured Property Image

Click here for more information about how to register for housing, and to find out how we work in partnership with North Herts District Council and North Herts Homes to provide good quality rented and shared ownership properties (through the Home4u scheme) for people who are unable to rent or buy privately. 


Latest News

  1. Our texting service

    Our texting service helps you check your rent balance, request a call back from your housing officer and log a repair.

  2. Hitchin dementia club – places available

    Hitchin now has a new club to support local people with low to moderate dementia and it’s keen to recruit new members.

  3. Rent increases information

    Many residents will have seen their rent increase from 1 April 2014.

  4. Down your street!

    Every year we visit our estates and streets in order to check on the communal areas, environment and general upkeep. Why not come along and let us know what you think of your neighbourhood?

  5. Diversity is the name of the game for Howard Cottage

    Liverpool FC gave young football players from Letchworth Garden City a chance to hold the European Cup at a March event.

Notice Board


You can now find the most recently updated versions of our Residents' Handbook and Shared Owners' Handbook in the Publications section of the website. 

Welfare reform

Many residents will  now be affected by the changes to welfare benefits which took affect from 1st April 2013. For more information click here. For information on our Money Advice Service please click here


Can you smell gas?

National Gas Emergency number: 0800 111 999


Howard Cottage supports Homes for Britain and Yes to Homes.

home for britainYes To Homes link


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