We're moving forward!

The Howard Cottage Board and management team have developed a new way of working and a list of commitments which will help to ensure that we continue to improve our services.

Our mission:

Striving for excellence in all that we do:

in the ways that we work,

in the homes we build and maintain,

and in the communities we serve.

Our commitments:

We will:

Know, care for and respect our residents as individuals

Create and deliver high-quality, sustainable solutions to housing issues

Get actively involved in the wellbeing of our communities

Be a dynamic and innovative organisation

Expect and support excellence

Deliver all these commitments efficiently and effectively

Give us your views

As we move forward we believe that our mission and commitments will help us to deliver excellent services. Do you think they are right for you as our residents? We want residents to help us to shape them further so give us your views by contacting our Customer Service Team on 01462 683307 or email us at administrator@howard-cottage.co.uk.