Making Payments
There are a number of different ways you can pay your rent to Howard Cottage. Our Rent Payments leaflet explains the options available to you (in Resources section at the top right of this page).
Direct Debit
If you would like to pay by direct debit you can either phone us on 01462 683307 or download the form in the Resources section at the top right of this page and send it to us. If you chose this method you will not need to complete a form each time your rent changes, although we will of course let you know well in advance what the change will be. You can chose the date that payments are made and you can pay weekly, fortnightly or monthly.
Allpay Card
Allpay Cards can be used to make rent payments at any Post Office or PayPoint outlet. To make a payment simply present this card together with your cash, cheque or debit card. Alternatively you can pay online via Allpay's website by clicking here. To apply for the Allpay Card, please click here.
Lost or Stolen Cards
If your payment card is lost damaged or stolen, or if you have any queries please contact us immediately on 01462 683307
Your Rent
Your Residents' Handbook has detailed sections about your rent including:
To download a copy of the Residents' Handbook please see the 'Resources' section at the top right of this page.
Financial advice

Debt and benefit advice is provided to Howard Cottage residents through the Citizen's Advice Bureau. This service is free to residents and completely independant and confidential. The Money Advice Worker, Shahla Modaresi, holds an outreach surgery at Prioneer House on Tuesdays from 10am til 12 noon. No appointment is needed. Alternatively, you can call her on 01462 688012 or email moneyadvice1@nhdistrictcab.cabnet.org.uk The service can help you with all debts and budgeting advice, not just rent arrears, and provide assistance with claiming benefits. For more information please download our leaflet shown under Resources on the top right of this page or visit the CAB website.
Frequently asked questions
How often will my rent increase and by how much?
I am struggling to pay my rent and I am worried that I may fall into arrears, what should I do?
Housing benefit
If you would like advice on how to apply for housing benefit please contact your local council's benefit office or click on the links below:
North Hertfordshire District Council