Image of a garden


We hope you enjoy your garden and are able to follow our guidelines below to keep it looking its best:






  • Keep it tidy and free of rubbish (including animal excrement)
  • Maintain hedges and lawns regularly without altering the property boundary
  • Store bins tidily and not allow them to become unsightly
  • Dispose of all garden waste responsibly
  • If you want to reduce or cut down a tree in your garden, contact your local council to check whether the tree is subject to a Tree Preservation Order, in which case you will need the consent to progress. In Letchworth you may also need Letchworth Heritage Foundation approval.

Struggling to manage your garden?

If you are no longer able to look after your garden, please ask relatives or friends to help. If this is not possible, please speak to us before the garden gets overgrown as we may be able to provide details of agencies that can help you.

Letchworth Garden City residents

Please note that the Letchworth Garden City Heritage Foundation needs to grant permission for any changes to gardens, particularly front gardens. Some companies will try and presuade you that you don't need this permission; you do! (Most homes are restricted to no more than 50% hardstanding in their front gardens.)

Shared access through gardens

Some of our properties have an access path to the rear garden which runs through the neighbour’s garden. These paths were designed to allow access to the rear garden for bulky items such as rubbish bins, bicycles and transporting garden materials. These paths may not suit all of our residents, however they are rights of way and rely on the courtesy and co-operation of both parties.

If your rear garden access runs through your neighbour’s garden then consideration and understanding should be given to your neighbour and the path used only as is necessary. 

If your garden has a shared access path running through it, you cannot refuse or restrict the use of the path by your neighbour.

If you have a dog you should take precautions to ensure that the dog does not cause nuisance to your neighbour using the path. It is also your responsibility to ensure your children’s safety. If either party wishes to put a lock on a gate to the path then this should be done so only with the agreement of the other. Where dispute arises regarding use of the path, neighbours should resolve this amicably. We will only get involved where necessary. The path should not be used as the main access to the property. 

Communal gardens

If you live in a property with communal grounds, for example a central grassed area, we will maintain this for you and the cost will be charged to you as a service charge.