Review and Study Panel

Review and Study panel logo


The Residents' Panel is a small, friendly group of residents who meet monthly to review and report on the quality of our housing services. The Panel's work helps to drive improvements to our services. 




The Panel will be meeting again on 25th September 2019

at Pioneer House, Letchworth Garden City. 

4pm to 6pm 

Tea coffee and refreshments provided


Last year the Panel reported on aids and adaptations and also considered how we can offer more opportunities to engage residents about the things that matter to them.

This year the Panel will be reviewing the Howard Cottage website. 


Would you like to Join the Residents' Panel?

As a resident your experience of our services means you have all the skills needed to take part.  If you see a solution to a challenge and want to make a difference get in touch with Jon Thurlow, Resident Involvement Officer or call 01462 683307

With your help the Residents' Panel will make a real difference!


Aids and Adaps Board response to RaSP  

Aids and Adaptations Report  

New Kitchens and Bathrooms Report 

Communications and Call handling Report 

Review of standard letters sent to residents