Make A Complaint

We want to make it simple to make a complaint so you can do this in a variety of ways:

  • Online

– by completing our Feedback Form

  • In person

– by visiting our head office, Pioneer House

  • By phone

– by ringing our Resident Services team on 01462 683307

  • In writing

– by letter or email (see our Contact Us page)


For more information on how we manage more formal complaints, please read our Complaints leaflet