As lockdown restrictions begin to ease we wanted to update you on how we are providing our frontline services. There is some progress but we are still a little way from 'business as usual'.
We have had to make some changes to our services that will help protect our staff and residents from the spread of Coronavirus (COVID-19)
To help protect staff and residents from the spread of Coronavirus (COVID-19), we have made changes to our repairs service.
We will carry out repairs to ensure the structure and exterior of your home, including doors and windows, is maintained and weather tight. We will also ensure you can safely utilise the heating, water and electrical system. Less urgent repairs will be treated differently.
We recently joined forces with North Hertfordshire District Council and Hillshott Infant School to pilot an intergenerational project: "Generations Together".
Universal Credit has started...have you gone across yet?
Universal Credit (UC) is now live in North Herts, Central Bedfordshire and Hertsmere.
Going forward, eligible benefit claimants will move from the old-style benefits across to UC.
Find out more about how to claim UC, the help and advice available to claimants, the effect on your rent payments and answers to frequently asked questions here: