Confidentiality and data protection

The new General Data Protection Regulation (GDPR) came into force on Friday 25th May 2018.

GDPR introduces new and more stringent rules about how personal data is managed, including how it is shared and stored. At Howard Cottage we have always taken our residents’ personal data very seriously and we have been busy over the last few months, getting ourselves ready for the new regulations.

We have reviewed what personal data we collect, how we collect it, and our lawful basis for doing so. We have looked closely at how we process personal data and where we store it.  We have also modified some of our internal systems and processes, to make sure that we comply with the new privacy regulations. 

Our new privacy statement is available to read:


For further information about the new data protection laws please visit the Information Commissioner's website

If you have any queries about how we use your personal data, please contact our Head of Housing, Richard Scammell, on 01462 683307.